The mandate: Grow in a dynamic and changing market
Differentiate in a market of global healthcare reforms and growing competition
Achieve operational excellence while complying with increasing regulatory requirements
Increase customer satisfaction and patient safety despite volatile value chains
Improve patient outcomes and drive personalized medicine
Take advantage of new collaboration models across traditional outsourcing partners, care providers and patients
Mastering the challenge: Innovate while improving profitability and efficiency Primary Business Objectives
Innovate faster, drive personalized medicine, and improve patient outcomes
Maximize supplier performance for APIs, substances, materials, and outsourced services
Optimize supply chain efficiency and customer service
Secure high product quality, patient safety and compliance efficiently
Increase brand value, customer loyalty and revenue
Key questions: How do we . . .
Improve R&D productivity?
Find new solutions focusing on patient outcomes?
Collaborate with third parties efficiently?
Comply with ever-changing complex regulations?
Proactively minimize operational risk?
Attract many market segments via many channels?